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Customer Service/Administrative Assistant

Responsibilities:

Key Responsibilities:

Customer Service/Administrative Assistant

  • Internal communication and tracking of customer service issues, including follow up
  • Communicating with customers and employees of the Vitals Healthcare Division through use of the company s email system
  • Processing recordkeeping and payment reimbursement requests for Vitals Division equipment installations.
  • Accurate maintenance of the division s client database; keeping name, address and contact information updated.
  • Communicating verbally with customers, coworkers and Division contacts through use of the company s client telecommunications system (Five9)
  • Miscellaneous administrative support tasks as needed

Qualifications

Requirements:

  • High school diploma required
  • Proficient use of MS Office applications, including Microsoft Word and Excel
  • Excellent verbal and written communication skills
  • Commitment to quality service through appropriate follow through, urgency and persistence.
  • Positive, team player
  • Ability to work on multiple projects simultaneously and adapt to changing priorities
  • Fast paced, while maintaining accuracy and high attention to detail
  • Desire to learn and grow


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