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Customer Service

Customer Service

job details:

  • location:Broomall, PA

  • salary:$16 - $18 per hour

  • date posted:Tuesday, November 6, 2018

  • experience:Experienced

  • job type:Permanent

  • industry:Other Services (Except Public Administration)

  • reference:S_702509

  • questions:jennifer. finnerty@randstadusa. com610/358-2408

job description

Customer Service

Broomall, PA- Well established, family owned oil and heating company has a direct hire opening for a Customer Service Dispatcher

Hours= Monday-Friday 8am-5pm

Salary= $16-18/hour

Responsibilities:

RESPONSIBILITIES

  • Answering up to 75 inbound calls per day from customers

  • Dispatching technicians throughout the Philadelphia area

  • Following up with technicians to ensure job completion

  • Manage logistics of technicians, geographic location of customers, and weather for each route

  • Utilize various reports

  • Invoicing customers once job is completed

  • Other administrative functions as needed to support the office

Working hours: 8:00 AM - 5:00 PM

Skills:

SKILLS

  • Dispatching/Customer Service experience

  • Ability to work under pressure

  • Experience with dispatching software

  • Ability to multi-task

  • Well versed in prioritizing tasks

Education:

High School

Experience:

Experienced

Qualifications:

QUALIFICATIONS

  • 2 year's experience Customer Service/Dispatching experience

  • Proficient in Microsoft Office Excel

  • Ability to work well with others

  • Ability to handle a fast paced environment

For immediate consideration please apply directly to this posting and upload your resume.

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