[Close] 

Admin/Customer Support Representative

Responsibilities:

Customer Support/Completing No Testing Reports



  • Answering technical support phone calls

  • Completing No Testing reports that need to be done monthly

  • Address/Phone number updates and communicating with case managers/billing of updates made to the clients account

  • Overall Data and general Service Support

  • Back up on the Cancel log/helping out when needed

  • Meet monthly deadline for reporting


Order Fulfillment



  • Process and ship for swaps & replacements

  • Backing up sending out replacement parts when needed

  • Maintain daily activity log of new orders and orders fulfilled


Qualifications

  • High school diploma required

  • Proficient use of PC software applications, including Microsoft Office, Excel

  • Excellent verbal and written communication skills

  • Commitment to quality service through appropriate follow through, urgency and persistence

  • Team player and able to work on multiple projects simultaneously and adapt to changing priorities

  • Able to work at a fast pace while maintaining accuracy and demonstrate good attention to detail

  • Desire to learn, grow and have fun while delivering high quality work

  • Must be a detail-oriented quick learner




Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Support Representative
Hummelstown, PA OfficeTeam
Customer Support Representative
Karns City, PA Calumet Specialty Products Partners, L.P.
Customer Care & Customer Support Representative
Harrisburg, PA Revo Management Group
Medical Customer Support Representative
Hershey, PA Accountemps
Bilingual (French/English) Customer Support Re...
Pittston, PA Keystone Automotive Operations, Inc.
Customer Support Representative
Carlisle, PA The Job Window