Customer Support Representative
1.
0 Broomall, PA Broomall, PA Full-time Full-time $45,000 - $50,000 a year $45,000 - $50,000 a year 8 days ago 8 days ago 8 days ago About us Factor4 is a small business in Broomall, PA.
We are professional, agile and our goal is to Factor4 is a leading provider of omnichannel gift card and loyalty program solutions.
Whether you are a Fortune 500 company or a Small to Mid-Sized Business (SMB), we have the flexibility to create a customized solution to fit your needs and achieve your goals.
.
Our work environment includes:
Modern office setting Food provided Growth opportunities Casual work attire Flexible working hours Duties - Provide exceptional customer support via phone, email, and chat - Assist customers with inquiries, concerns, and complaints - Perform data entry and maintain accurate customer records - Upsell products and services to maximize sales opportunities - Make outbound calls to follow up with customers or provide additional information - Handle customer escalations and resolve issues in a timely manner Skills - Excellent phone etiquette and communication skills - Strong ability to analyze customer needs and provide appropriate solutions - Prioritize and manage multiple tasks effectively - Demonstrated ability to work in a fast-paced environment - Previous experience in customer service or sales is preferred - CRM Experience is preferred This is an exciting opportunity for individuals who are passionate about providing outstanding customer support.
We offer competitive pay and a positive work environment.
If you are a motivated team player with excellent communication skills, we would love to hear from you! Job Type:
Full-time Pay:
$45,000.
00 - $50,000.
00 per year
Benefits:
401(k) matching Flexible schedule Paid time off Experience level:
No experience needed Shift:
Day shift Evening shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to Commute:
Broomall, PA 19008 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Broomall, PA Broomall, PA Full-time Full-time $45,000 - $50,000 a year $45,000 - $50,000 a year 8 days ago 8 days ago 8 days ago About us Factor4 is a small business in Broomall, PA.
We are professional, agile and our goal is to Factor4 is a leading provider of omnichannel gift card and loyalty program solutions.
Whether you are a Fortune 500 company or a Small to Mid-Sized Business (SMB), we have the flexibility to create a customized solution to fit your needs and achieve your goals.
.
Our work environment includes:
Modern office setting Food provided Growth opportunities Casual work attire Flexible working hours Duties - Provide exceptional customer support via phone, email, and chat - Assist customers with inquiries, concerns, and complaints - Perform data entry and maintain accurate customer records - Upsell products and services to maximize sales opportunities - Make outbound calls to follow up with customers or provide additional information - Handle customer escalations and resolve issues in a timely manner Skills - Excellent phone etiquette and communication skills - Strong ability to analyze customer needs and provide appropriate solutions - Prioritize and manage multiple tasks effectively - Demonstrated ability to work in a fast-paced environment - Previous experience in customer service or sales is preferred - CRM Experience is preferred This is an exciting opportunity for individuals who are passionate about providing outstanding customer support.
We offer competitive pay and a positive work environment.
If you are a motivated team player with excellent communication skills, we would love to hear from you! Job Type:
Full-time Pay:
$45,000.
00 - $50,000.
00 per year
Benefits:
401(k) matching Flexible schedule Paid time off Experience level:
No experience needed Shift:
Day shift Evening shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to Commute:
Broomall, PA 19008 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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